"Alau" Mass skating
Visiting rules
Published:
Public skating at Alau Ice Palace, Astana. An indoor rink for time with family and friends. Each scheduled session lasts 90 minutes. Closed on Mondays.
1. Arrive early
Important: ticket office and skate rental
The ticket office and skate rental open 60 minutes before the session starts and close 30 minutes before it ends. Arrive early enough to collect your ticket and skates.
All public skating visitors use the same entrance: the second-floor ramp, E2 — the red entrance to the left of the main entrance.
On weekdays, admission starts 15 minutes before the session. Visitors must leave 15 minutes before the scheduled end. Allow for this when planning your time on the ice.
On weekends and public holidays, entry and exit follow the scheduled times strictly.
2. Sessions and admission tickets
Adult tickets: ages 16 and over. Child tickets: ages 15 and under. Prices cover admission to one session; skate rental is charged separately.
Weekdays, except Mondays
19:00–20:30 — adult 2,000 KZT; child 1,500 KZT.
21:30–23:00 — adult 2,000 KZT; child 1,500 KZT.
Weekends
11:30–13:00 — adult 2,000 KZT; child 1,500 KZT.
14:00–15:30 — adult 2,500 KZT; child 1,800 KZT.
16:30–18:00 — adult 2,500 KZT; child 1,800 KZT.
19:00–20:30 — adult 2,500 KZT; child 1,800 KZT.
21:30–23:00 — adult 2,500 KZT; child 1,800 KZT.
Before buying, check the selected date, time and price in the session details.
3. Children and accompanying adults
Children aged 12 and under may enter the rink only when accompanied by an adult.
An accompanying adult needs an admission ticket to enter the rink, even if they do not skate.
Admission to the spectator stands is free.
Important: the late session
Visitors under 18 may not attend the second weekday session or the fifth weekend/public-holiday session without a legal representative. In the timetable above, this is the 21:30–23:00 session.
4. Skate rental
Child rental — ages 12 and under: 1,500 KZT.
Adult rental — ages 13 and over: 2,500 KZT.
Available skate sizes: 27–47. Figure skates are not available.
Important: security for returning skates
Rental requires security of 10,000 KZT or an electronic device. Confirm the acceptance and return terms at the rental desk before handing over money or property.
5. Free and concession admission
Important: collect a pass at the ticket office
Free admission requires a special pass from the ticket office. Categories requiring documentary proof must present the relevant document.
Free admission
Children aged 6 and under.
Persons with Group I or II disabilities, with supporting documentation.
Children under 18 from large families, with supporting documentation. Parents pay the full admission price.
Children in the care of orphanages, with supporting documentation.
Concessions at the child ticket price
Pensioners, with supporting documentation.
Persons with Group III disabilities, with supporting documentation.